Welcome to MisaliFoods.com! By using our website and services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making any purchases or using our website. If you do not agree with these terms, please refrain from using our website.

1. General Information

  • Website Owner: The website MisaliFoods.com is owned and operated by Misali Foods. By accessing or using this website, you agree to be bound by these Terms and Conditions.
  • Eligibility: You must be at least 18 years old to place an order on MisaliFoods.com. By placing an order, you confirm that you are of legal age.

2. Products and Availability

  • Product Descriptions: We strive to provide accurate and detailed information about each product. However, we do not guarantee that the descriptions or other content on our website are complete, accurate, reliable, or free from errors.
  • Availability: All products are subject to availability. If a product you ordered is out of stock, we will notify you and offer a refund or alternative products.

3. Order Process and Payment

  • Placing an Order: By placing an order on MisaliFoods.com, you are making an offer to purchase products, which is subject to acceptance by us. We reserve the right to reject any order at our discretion.
  • Payment: Payment for orders can be made via available payment methods, including credit/debit cards and other payment options listed on the website. You agree to provide accurate payment information during checkout.
  • Pricing: All prices are listed in local currency and are subject to change without notice. We will inform you of the price before you complete your purchase.

4. Shipping and Delivery

  • Shipping: We will ship your order to the address provided during checkout. Shipping costs and delivery time will be calculated at checkout, based on your location and the shipping method chosen.
  • Delivery Time: Delivery times are estimated and may vary depending on your location, the shipping method, and external factors. Misali Foods is not responsible for delays caused by third-party shipping carriers.

5. Return and Refund Policy

Please refer to our Return and Refund Policy for detailed information on how to return products or request a refund. In general:

  • Change of Mind: We do not accept returns or offer refunds for change of mind once the product is opened.
  • Damaged or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact us within 7 days with pictures of the issue. We will arrange a free return or refund as per our policy.

6. Privacy and Security

  • Data Protection: We take the protection of your personal information seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your data when you use our website.

7. Prohibited Uses

You agree not to use our website for any unlawful or prohibited activities, including:

  • Violating any laws or regulations
  • Infringing on the intellectual property rights of Misali Foods or third parties
  • Engaging in fraud, spam, or malicious activity
  • Interfering with the website’s functionality or security

8. Limitation of Liability

Misali Foods will not be held liable for any direct, indirect, incidental, special, or consequential damages that may arise from:

  • Your use of the website or services
  • Any product you purchase through the website
  • Any delay or failure of delivery
  • Any third-party actions, including shipping or payment service providers

9. Intellectual Property

  • Copyright: All content on MisaliFoods.com, including images, text, logos, and designs, is the property of Misali Foods or its affiliates and is protected by copyright law.
  • Trademark: The Misali Foods logo and brand name are trademarks of Misali Foods. Unauthorized use of these trademarks is prohibited.

10. Modifications to the Website and Terms

  • Changes to Terms: Misali Foods reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use the website after changes are made, you agree to the updated terms.
  • Website Changes: We may update, modify, or discontinue any part of the website at our discretion, without prior notice.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the country in which Misali Foods operates. Any legal action or dispute arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in that region.

Thank you for choosing Misali Foods! We appreciate your trust and are dedicated to providing you with a pleasant shopping experience.